NST Online » Letters
2009/02/27
CREDIT-CARD CHARGES: These fees are not acceptable
By : C.S., Seremban
WITH reference to the letter from C.G.M. of Kuala Lumpur ("Banks squeezing customers again" -- NST, Feb 23) on credit-card charges, I agree it's unacceptable for banks to levy such administrative fees for overseas transactions.
It's not like actual costs, such as postage, which are to be reimbursed. In this day and age where transactions are conducted electronically, there is no reason for these companies to impose this charge.
I hope Bank Negara and any other party that regulates this industry will step in and set the matters right.
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